Privacy Policy for The Biotoxin Lady LLC Effective Date: October 23, 2025

The Biotoxin Lady LLC ("I," "me," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thebiotoxinlady.com (the "Site"), book consultations, use tools like HLA or HERTSMI-2 calculators, or join our support community. The Site provides educational and informational content, not medical, financial, construction, or other professional advice. By using the Site, you consent to the practices described herein.

1. What Personal Information We Collect and How We collect personal information you voluntarily provide, such as your name, email address, phone number, health details (e.g., symptoms related to CIRS or mold exposure), and payment information when booking consultations via Calendly or similar tools. We may also collect indirect data through cookies, analytics (e.g., Google Analytics), or device information (e.g., IP address, browser type).
For example: When you sign up for our newsletter, book a coaching session, or use our free calculators, we collect contact and health-related details to provide personalized resources, not for medical, financial, or construction purposes.

2. How We Use Your Personal Information We use your information to provide services (e.g., consultations, community access), respond to inquiries, improve the Site, send newsletters or updates, and for marketing purposes (with your consent). We do not use it for unrelated activities, such as providing professional medical, financial, or construction advice.
For example: Health details shared during consultations are used solely to offer coaching advice based on your biotoxin recovery needs, not as medical advice.

3. Cookies and Tracking We use cookies to enhance user experience, track site usage, and for advertising. See our separate Cookie Policy for details. You can manage cookie preferences via your browser.

4. Sharing Personal Information with Third Parties We share information with trusted third parties, such as Calendly for bookings, payment processors, or affiliates (e.g., Shoemaker Coaches), only as necessary for services. We may also share if required by law. We do not sell your data.
For example: Data is shared with service providers for appointment scheduling but remains confidential and is not used for medical, financial, or construction purposes.

5. How Long We Keep Personal Information We retain information as long as needed for the purposes described (e.g., indefinitely for community comments to facilitate moderation) or as required by law. We securely delete it when no longer necessary.

6. How We Keep Personal Information Safe We use industry-standard security measures, such as SSL encryption, to protect your data from unauthorized access. For international transfers, we comply with applicable laws.

7. Your Rights to Manage Personal Information You have the right to access, update, or delete your information. Contact us at info@thebiotoxinlady.com to exercise these rights or opt out of marketing.

8. Contact Us For questions about this Privacy Policy, contact: The Biotoxin Lady LLC, Email: info@thebiotoxinlady.com

We may update this policy; changes will be posted here with the updated date.